Site Policies
At King Store, we aim to make your shopping experience clear, simple, and trustworthy. This page brings together the main store policies and business information so you can review important details before completing your order.
Business Information
King Store is an online store serving customers in Egypt. We offer original perfumes and personal care products and provide customer support before and after purchase.
Address: 7 Abdel Azim Salama St. – Makram Ebeid – Cairo, Egypt
Phone: 01042413048
Email: sales@kingstoreseg.com
Products and Pricing
We aim to keep product descriptions, bottle sizes, prices, discounts, and availability clear and up to date. The price shown at checkout is the price applicable to the order at the time it is placed. If we discover a material pricing or availability error before dispatch, our team will contact the customer before proceeding.
Payment
Available payment methods are shown during checkout. Cash on delivery is currently available where supported. Customers can review the order total, shipping charges, and payment method before confirming the order.
Shipping Policy
We deliver across Egypt using external courier services. Shipping fees are calculated and displayed during checkout before the order is confirmed. Estimated delivery is usually 2–5 business days depending on the destination and courier conditions. Please review our Shipping Policy for full details.
Returns, Exchanges and Refunds
Eligible return requests may be submitted within 7 days of receiving the order. Perfumes and personal care products must be unopened, unused, and in their original packaging unless there is a confirmed issue with the supplied product. Approved refunds are processed after the returned item is received and inspected. Please review our Return & Refund Policy for full details.
Customer Support
For questions about products, orders, shipping, returns, or refunds, customers can contact King Store through our Contact Us page, by phone on 01042413048, or by email at sales@kingstoreseg.com.
Privacy
We use customer information provided during browsing, checkout, and support requests to process orders, arrange delivery, provide customer service, prevent fraud, and operate the store. We only request information reasonably needed for these purposes. Payment and delivery partners may receive the information necessary to complete the transaction or delivery. Customers may contact us if they have questions about the personal information associated with an order or support request.
Website Use
Customers should provide accurate contact and delivery information when placing an order. Product information, prices, promotions, and availability may be updated from time to time. Promotions apply according to the conditions shown with the relevant offer. Use of this website and placing an order are subject to the policies displayed on the site at the time of purchase.