Processing Time
- All orders are processed within 1–2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- In case of high order volume or unforeseen delays, we will notify you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:
| Estimated Delivery Time To Lower Egypt | Estimated Delivery Time To Cairo & Giza | Estimated Delivery Time To Upper Egypt |
|---|---|---|
| 2–5 business days | 2–5 business days | 2–5 business days |
Please note that delivery delays can occasionally occur, especially during peak seasons or due to customs.
Shipping Methods
We use trusted couriers like [e.g., DHL, Aramex, FedEx, or Local Post] to ensure your order arrives safely and on time.
Shipping Restrictions
- Perfumes are shipped via ground shipping only due to airline regulations on flammable liquids.
- We currently do not ship perfumes internationally. Watches can be shipped globally.
Order Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24 hours.
Damages or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at [Your Email] with your order number and photos (if applicable). We will work with the shipping carrier to resolve the issue.
Customs, Duties, and Taxes
International orders may be subject to customs fees or taxes. These are the responsibility of the customer. Please check with your local customs office for more information.